Shipping policy
Shipping Costs
Shipping costs vary depending on the destination and size of the canvas print. The final shipping cost is calculated and displayed at checkout. We do not offer free shipping or express delivery.
Delivery Time
All products are made to order. The estimated delivery time is 12–16 days, but delivery times may vary depending on the production location, destination, and carrier conditions.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email. All orders are shipped with FedEx.
Taxes & Duties
NORWAY: Prices shown in the webshop do not include customs duties or import taxes. Our products are produced in the Czech Republic, Denmark, or Spain, and shipments to Norway may therefore be subject to VAT, customs duties, and handling fees. These charges are the responsibility of the customer and must be paid directly to the carrier or customs authorities.
EU: Local taxes or fees may apply depending on the destination country. The customer is responsible for any such charges.
Failed Deliveries & Return to Sender
If a package is returned to us due to failed delivery attempts, incorrect address details, or other circumstances beyond our control, the order will not be refunded. Our responsibility is considered fulfilled once the order has been shipped.
Contact
For any questions, please contact us at post@studio-molt.com